Last updated: May 2, 2026
Lady Bookhouse (“we”, “us”) operates theladybookhouse.com. This policy explains what information we collect when you visit or buy from our store, how we use it, and the choices you have.
When you place an order, we collect:
We do not collect or store your payment card details. All payments are processed directly by Stripe; your card information goes from your browser to Stripe and never touches our servers.
When you contact us through the contact form, we receive the name, email address, and message you provide.
We do not send marketing emails or newsletters. We do not sell, rent, or share your personal information with third parties for their own marketing.
To run the store we rely on a small number of trusted services, each of which receives only the information needed to do its job:
Each of these providers has its own privacy policy governing how they handle data.
We use only essential cookies needed to keep your shopping cart working and to keep you signed in to the admin area. We do not use advertising or tracking cookies.
You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it (subject to records we are legally required to keep, such as tax records). Email us at [email protected] to make a request.
We keep order records for as long as we are required to for tax and accounting purposes. Contact-form messages are kept only as long as needed to respond to your question.
Our store is not directed at children under 13, and we do not knowingly collect personal information from them.
We may update this policy from time to time. The “Last updated” date at the top of this page will reflect any changes.
Questions about this policy? Email [email protected].